Welcome Home Service

Will you be going in to hospital soon? 

Are you worried how you will cope when you return home?   

Do you have a friend or relative who will be coming out of hospital?

Are they worried how they will manage in the first few weeks?  

This is where Home from Hospital can help you.

Contact Us Now!

Call us on 0121 472 4499 between 10.00 a.m and 4.00 p.m. Monday to Friday, to make arrangements for a volunteer to visit you. Alternatively your ward sister or hospital social worker may make arrangements for you to receive other support when you return home, and they may also refer you to us. You can also contact us on behalf of someone else.

Click on the button below to go to our Enquiry Page….

URGENT! Volunteers Needed!

In order to grow our service to keep up with demand we URGENTLY need more volunteers to help us. Click on the button below for more information…

More About Our Services

Our volunteers from the ‘Welcome Home Service’ give free practical commonsense support for up to six weeks after discharge from hospital or  after treatment from any  other health establishment. Alternatively they may arrange other support.

The service is available to all Birmingham residents who have been in hospital in the City or elsewhere. We will receive referrals from medical professionals,  social workers and from patients or their families.

Our Volunteers will:

  • Fetch shopping and/or prescriptions
  • Provide a food parcel on the day of discharge for patients who have no one to shop for them
  • Visit for a friendly chat
  • Go to the bank or post office
  • Possibly escort you to hospital, doctor, the optician or hairdresser
  • Give benefits advice
  • Help you sort out bills and other paperwork that may have gathered whilst you have been in hospital
  • Liaise with a wide range of statutory, voluntary and commercial services on your behalf
  • Provide respite care for a couple of hours
  • Arrange for furniture to be moved within the house
  • Make arrangements for pets to be re-homed or temporarily cared for

(We do not offer personal care, cleaning or laundry services, we can however advise on approved services)


  • HFHC helps more than 1300 people

    More than 1300 Birmingham citizens were supported in the last 12 months after being discharged from hospital, thanks to the great work by Home From Hospital Care staff and volunteers!
  • Cake Sale at City Hospital

    The Cake Sale at City Hospital on Friday 23 September raised £232 – A Big thank you to all who donated cakes and supported our sale on the day! Here are some pictures from the day (Click on title of this item if you can't see [...]
  • Birthday Party Pics

    We had a great time at our Summer Birthday Party! Click on the title to see some of the great photos!

Quotes from our Clients

More than 1300 Birmingham citizens were helped by us after discharge from hospital lest year!