1. Online Privacy Practices
Your right to privacy is important to us.
We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and the services we offer to you. Please be assured that any personal information submitted about people requiring help, or about people who would like to volunteer will be kept confidential and will only be disclosed to staff involved in managing our services.
A Cookie is a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests. The Home From Hospital Care website uses this type of cookie only where it is an essential part of the process, for example, for remembering your name and contact details and other information when you submit an enquiry to the site.
3. Future Information Usage
In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit.
We may use your personal data for future email mailings, support, notification of new Services, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing emails from us please inform us by completing the Enquiry Form.
The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside organisation except if we sell the whole or part of our business.
5. Further Information
For further information on data protection and privacy contact:
The Data Protection Manager, Home From Hospital Care, Prospect Hall, College Walk, Selly Oak, Birmingham B29 6LE, Telephone 0121 472 4499
If you would prefer to contact us by email, please complete the Enquiry Form. Note that we do not state our email address explicitly here due to our own concern for data privacy, and avoidance of those who abuse email addresses!
Information on the Data Protection Act 1998 is also on the Government website at https://www.gov.uk/data-protection/the-data-protection-act