Would you like to help provide this valuable ‘Home from Hospital Care Welcome Home’ service by joining our team of volunteers?

The numbers of people referred to us grows every year and we are always in need of more volunteers. In 2012 we assisted 815 former patients. So if you have some spare time, even if it is only a couple of hours a week, why not join us! Our volunteers hard work is greatly appreciated by the patients.

Our volunteers range in age from early 20’s to early 80’s and come to us with a wide range of qualifications and work experience. No formal training is required although regular training sessions are held covering such relevant topics as first aid, bereavement counselling, benefits advice etc. All that we ask is that our volunteers are able to give practical, commonsense support to the people they are asked to visit.

How often?

We visit during the first four to six weeks after a patient’s discharge from hospital.


Our volunteers are committed to visiting once a week but it could be more often depending on the patient’s needs and the availability of the volunteer. The length of time of each visit depends on what is involved, but on average would only take an hour or two. Some requests may be a one off.

What tasks would you be expected to undertake?

The services most requested are shopping and befriending. We provide a wide and varied range of help, however this does  not include any nursing or cleaning. For a full list of the help our volunteers provide see the Home Page

I want to become a volunteer

Apply Here

How do I apply to become a volunteer?

The first step is to complete the application form – CLICK HERE. When we have received this, we will write to your two references and arrange for you to come for an informal interview. Before you join us a volunteer we will also need to carry out a Criminal Records check via the DBS service which is usually just a formality.

Volunteer Doug Walton visiting a patient at home

Volunteer Doug Walton visiting a patient at home

In order to meet the requirements of the CRB check you will be required to provide evidence of at least 5 years residency in the UK, and you will need to have a good command of English in order to be able to communicate fully with clients and colleagues. If you speak any additional language(s), that will be useful as well to help residents in Birmingham that come from a wide variety of diverse nations and backgrounds!

You will be accompanied on at least your first visit you make by one of our experienced workers but after that you will be working on your own with the back up support of the Welcome Home Service co-ordinators. We pay 40p per mile for travelling expenses and reimburse phone calls.